Refund Policy


We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at hello@shertheloveco.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items

  • Body Suits are final sale.
  • Bralettes are final sale.
  • Accessories are final sale.


Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund for store credit was approved or not. Eligible returns are for STORE CREDIT ONLY. Store credit is issued in the form of a Sher The Love & Co. E-gift card. Please allow 7-10 business days for your return and store credit to be processed. You will receive an online store credit via email. This store credit will be applied to the original email your purchase was made on.